Returns & Exchanges
At Hydrobuilder, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return window for all unworn and unwashed apparel. If your new gear doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your return package.
Pack and Ship
Securely pack your items in their original packaging with all tags attached and drop the parcel off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects your returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing