Frequently Asked Questions
Everything you need to know about your Hydrobuilder shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Returns are processed within 7 business days of receipt.
How do I determine my size?
Please refer to our detailed size guide located on each product page. We provide measurements for chest, waist, and length to ensure a perfect fit.
Are your garments ethically sourced?
Yes, Hydrobuilder is committed to sustainable fashion. We partner with fair-trade certified factories and use eco-friendly materials whenever possible.
Can I change or cancel my order?
Orders can be modified or cancelled within 1 hour of placement. After this window, our warehouse begins processing and changes are no longer possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Afterpay.